Privacy & Cookies Policy

Here at AlphaHatch we are committed to protecting and respecting the privacy of all our customers (and visitors).
                       

The information we collect from customers when making a purchase from our store is used for billing and administration purposes only and will be kept entirely confidential. Any contact information collected will expressly be contact details and payment information. We do not store credit card details nor do we share customer details with any 3rd parties. 
                       
For the purposes of analysing web traffic and to improve the site in general we may store information regarding visitor’s ISP domain, the time accessed and the pages visited.                     

Should you have any queries relating to our Privacy Policy, please contact us at: info@alphahatch.com

Cookies set by AlphaHatch

                       
Cookies are small files placed on your web-enabled device while browsing the internet which aim to improve your browsing experience.  For example:
                                   

• Information you’ve already wanted can be remembered so you don’t have to enter it again the next time you visit.
• Similarily, your login details such as username and password can be termporarily saved so you don’t have to enter them each time you visit.
• They can also measure site traffic to help us make the service we provide even better.

                       
For more information on these small files, you can read more on the Direct Gov website by following this link: Internet browser cookies - what they are and how to manage them.
 
 
Below we have listed the cookies used on this website as well as their use and how long they will last.
 
 
 
 
Cookies Collected By AlphaHatch
 

Name	Purpose	Content	Expires
ekm_alphahatch	Temporary cookie generated to test if cookies are enabled on the visitors browser.	TestCookies=ACTIVE&RS=FALSE& logged_in=alphahatch&ServerID=***	72 hrs (3 days)
ekm_pp_alphahatch	Stores a unique reference to visitors cart contents. Stores authentication details for customer logged in section.	Unique ID	On Exit
ekm_tmp_ORDERNUMBER	Stores a reference to the visitors order number after an order has been generated.	Unique ID	On Exit

Cookies Collected By Third Parties
 

Third Party	Name	Purpose	Info
PayPal	Apache	This cookie is used in conjunction with the PayPal payment gateway used throughout this site.	N/A